FAQs

Learn More About our In-Home Healthcare Service FAQs in Hazelwood, MO

  • What is private pay?

    Private pay is home health care provided by our agency which is paid either out of pocket.

  • How much is it per hour for private pay services?

    Please call 314-801-8339 for private pay services hourly pay.

  • Do home health aides work holidays?

    • Yes, they work holidays.
    • Recognized holidays are New Year’s Day, Dr. Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving , Christmas and Juneteenth. 

  • Can I choose my own aide?

    We will do a meet and greet with your eligible healthcare provider. If at any time, you feel your current aide isn’t a good fit, you can request a change of aide by contacting Joy Home Health & In Home Services at 314-801-8339.

  • Do we accept insurance?

    Yes, we accept  Medicaid & VA Insurance 

  • What is the cancellation policy for a private pay health agreement?

    We simply need a 30 day notice before cancellation.

  • What is respite care in the home health industry?

    Everyone needs a break. Respite care provides caregivers temporary relief while their loved one continues to receive care in a safe environment from a Joy Home Health & In Home Services caregiver. Using respite services can support and strengthen your ability to be a caregiver during times of caregiver "burnout". 

  • What is advanced respite care?

    When a client is bed bound and requires specialized care such as: turning and positioning, assistance with mechanical transfer equipment and assistance with elimination.

Learn more about our services. Call us at 314-801-8339 or review our FAQs.

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